Author: Mariana Gil (Mariana Gil)

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THE POWER OF HABITS IN OUR EVERYDAY AND BUSINESS
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THE POWER OF HABITS IN OUR EVERYDAY AND BUSINESS

9 Min. Read Have you ever stopped to think that the way you act, from the time you wake up until you go to bed, is defined by your habits? You wake up, open your eyes, and probably do the following: take your cell phone, check your messages, social media, and only then you get...

THE CHATBOT, YOUR NEW ALLY IN CUSTOMER SERVICE
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THE CHATBOT, YOUR NEW ALLY IN CUSTOMER SERVICE

Artificial intelligence is modifying the business model as we traditionally know it. What used to be based only on offline strategies now needs to encompass strategies for the online world and, even more, unify these two into one. With technology, we have more and more access to consumer data, which allows us to develop more...